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Support

Service Philosophy

It is our goal to enter into a long-term co-operation with our customers. To achieve this, qualified consulting services and technical support are of paramount importance to us. This is the reason why over 50% of SWD employees are engineering and computer science graduates.

Pre-Sales Support

SWD has qualified sales engineers who assist you in choosing the system components you need and who make recommendations about suitable hardware. We will also help you with picking the development tools that meet your individual requirements best.

Presentations

Demonstrations of our products at your office are a very good way of showing how you can benefit from our products.

Sales

We ship fast and reliably directly ex stocks.

System Consulting and Project Management

We assist you in devising a concept for your system and help you to co-ordinate the ensuing development projects.

System Engineering and Development

Selected SWD system partners help you to realize your projects - from sub-projects to turn-key solutions.

Training and Coaching

It takes time to find one's way around in a new development environment. Therefore we offer QSSL-authorized training at our Training Center where experienced QNX experts pass on their substantial know-how to new developers. In addition to that, coaching during the course of your projects can help you to avoid costly wrong steps in design and realization.

Support

Technical questions and problems are taken care of by qualified SWD support employees. Besides our free support via e-mail, fax and the WWW we also offer a phone hotline.

Updates

Here, registered users can download the latest updates free of charge.

Free Software

A comprehensive archive of free software for the QNX operating system. The major part are common UNIX applications that have been ported to QNX.

 

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